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Category: Usability

Task and Structural Analysis of Print Materials

Last week’s blog post discussed insights that connect web usability testing to the challenges people face with health literacy tasks. Finding health information or using health services are some examples.  In web usability testing, end users try to complete standard tasks. Their successes and failures inform changes to the web site. The idea that people Read More >

Posted on by Cynthia Baur1 Comment

Why Usability Matters to Health Literacy

If you want to address limited health literacy and haven’t made Jakob Nielsen’s periodic reports on usability a regular read yet, you should. Usability methods place the person who needs to complete a task or use a product at the center of the design and testing process. Health literacy is also about how people complete Read More >

Posted on by Cynthia Baur4 Comments